![]() ![]() You only need to sign in on your account. Your folder will then act as cloud storage, allowing access from anywhere. This tool automatically saves your files after you upload them. The bigger the file, the longer the file transfer. Note, however, that the transfer takes time. You can also copy and paste them to your folder. File transfer is very easy, you only need to drag and drop them onto the folder. If you were not able to run the Dropbox desktop application correctly in the newly created profile, please let me know.Upon your first sign in for cloud-based storage, you can download a Dropbox folder where you can save your files. I'd recommend that you use the new profile from now on or that you contact either IT support or the customer support organization for your operating system. Unfortunately, this is outside the scope of what we can support. If you were able to successfully install the Dropbox desktop application in the newly created profile, that means that there may be some sort of misconfiguration, setting, policy, or permission restriction that is affecting the original profile. Once the new user profile is created, please log in to this new user profile and install the latest version of Dropbox from here:Įnter your username and password when prompted.ĭuring the installation process you can use Selective Sync preferences to download only some of the folders that your account has in order to test how the application behaves in this newly created profile. In order for us to determine if this is an issue related to your user profile, please create a brand new local Operating System user profile with administrator rights in which we'll try to reproduce the behavior, by following these steps: I will have to wait until all my files finish syncing to proceed anyway and it will take about 45 min or more : Dropbox is already asking if I would like to update on this new profile and I am hesitant to do it again. The only thing I did was try to install the new Dropbox update for macOS. ![]() Does anyone have recommendations on which permissions might have been messed up under my original profile? I didn't change any of them when the problem originally happened. This will require me to setup my computer all over again. Real_path='/private/var/folders/7p/k8ww9xv54qx3bxxgryn1dgxm0000gn/T'įile "dropbox/client/main.pyc", line 5172, in _setup_root_for_accountįile "dropbox/sync_root/helpers.pyc", line 511, in get_root_for_accountįile "dropbox/foundation/futures/basic.pyc", line 853, in resultįile "dropbox/sync_root/handlers/macos/file_provider.pyc", line 121, in set_result_or_convert_exceptionĭ: Error Domain=NSFileProviderErrorDomain Code=-2001 "No valid file provider found with identifier /b85407f5-0f9d-4002-b9e1-f4154d02a514." UserInfo=īelow was there recommendation however this is not an optimal fix because now I can only use Dropbox on a new Mac profile. ![]() Real_path='/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' Trace._file_: '/Applications/Dropbox.app/Contents/Resources/python-packages.zip/dropbox/client/ui/common/boot_error.pyc' Real_path='/Applications/Dropbox.app/Contents/MacOS/Dropbox' Sys_executable: '/Applications/Dropbox.app/Contents/MacOS/Dropbox' Real_path='/Users/brettnolan/Library/CloudStorage/Dropbox' Real_path='/Users/brettnolan/.dropbox/instance1'ĭropbox_path: '/Users/brettnolan/Library/CloudStorage/Dropbox' Group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=)Įffective_group_info: grp.struct_group(gr_name='staff', gr_passwd='*', gr_gid=20, gr_mem=)Īppdata: '/Users/brettnolan/.dropbox/instance1' This is where all my work is located so I really need to get this back up and running ASAP!! Thanks for any help!īn.constants.WINDOWS_SHELL_EXT_VERSION: 60 ![]() Below is the code from the blue hyperlink that was generated with the error message. I have also un-stalled Dropbox by dragging the icon from applications folder to the trash and emptying the trash and re-installing. Dropbox IT support suggested I go into System Preferences and allowing full disk access to Dropbox. It has worked great for years and about a week ago Dropbox tried to do an update and ever since then it won't launch. I can not get Dropbox to start on my mac. ![]()
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